Govt Probes Ola, Uber Over Alleged Phone-Based Pricing Discrimination

Brief by Shorts91 Newsdesk / 12:48pm on 23 Jan 2025,Thursday India

In a significant consumer rights move, the Central Consumer Protection Authority (CCPA) has issued notices to Ola and Uber, demanding clarification on reports of differential ride pricing based on mobile device types. The investigation stems from social media allegations that users experience varying fares when booking rides through Android and iOS devices. While Uber has denied personalizing trip pricing based on phone manufacturers, the government remains committed to ensuring transparent pricing practices. Union Minister Pralhad Joshi has mandated a thorough inquiry, emphasizing zero tolerance for consumer exploitation.

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