London Pub Adds 4% Charge On Pints Ordered At The Bar, Sparks Customer Anger

Brief by Shorts91 Newsdesk / 02:54pm on 20 Aug 2025,Wednesday International

Drinkers at the Well and Boot pub in London’s Waterloo station are facing a new 4% “optional” service charge, even when ordering at the bar. The fee, around 30p on a £7.65 pint, is added automatically to bills for food and drinks. The pub, owned by Glendola Leisure, says all tips go to staff. Critics argue bar orders should not carry service fees. Consumer experts warn the trend is spreading in London pubs. Customers say the small-print signs make it awkward to refuse. Rising costs in the pub industry are driving higher prices and extra charges. (The Telegraph)

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