Brief by Shorts91 Newsdesk / 02:18pm on 08 Dec 2025,Monday India
An IndiGo pilot's heartfelt apology amid flight delays went viral, earning widespread appreciation. Captain Pradeep Krishnan addressed stranded passengers, explaining he too wants to "go home" while promising to work fast. His video, shared on Instagram, garnered over 67,000 views. He apologized for inconveniences and requested passengers be kind to ground staff. His Coimbatore flight was delayed, but passengers remained patient and supportive. IndiGo's disruptions stem from new crew safety rules ensuring pilots get more rest, disrupting roster planning. The airline's on-time performance improved from 30% Saturday to 75% Sunday, offering full waivers for rescheduling and cancellations, with operations expected to stabilize by December 10.
