Brief by Shorts91 Newsdesk / 10:39am on 13 Nov 2026,Friday Tech Today
A global Microsoft service outage has disrupted email support services at IndiGo and Akasa Air, prompting both airlines to issue passenger advisories. IndiGo warned that it might be unable to receive or respond to passenger emails while the disruption continues. The airline said its other customer support channels remain operational and advised passengers needing urgent assistance to contact its AI-powered assistant, 6E Skai, through its official website or mobile application. Akasa Air also alerted passengers about the disruption and provided an alternative helpline number for assistance. Both airlines cautioned customers about possible email communication difficulties and apologised for the inconvenience caused by the service interruption. (PC: X)
