Microsoft Apologises for Global Outage, Blames Network Capacity Upgrade and Rules Out Cyberattack

Brief by Shorts91 Newsdesk / 08:19pm on 13 Nov 2026,Friday International

Microsoft has apologised for a major global outage that disrupted Outlook, Teams, Copilot and other Microsoft 365 services, affecting millions of users worldwide. The company attributed the disruption to technical problems associated with a network capacity upgrade and configuration changes that caused several servers to become unavailable. Microsoft ruled out a cyberattack, confirming there was no indication of malicious activity. The outage affected businesses, government organisations and users across multiple countries, including India. Recovery efforts involved restoring servers, increasing infrastructure capacity and managing traffic. Microsoft said it would provide a detailed report explaining the incident. (PC: Reuters)

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